The Spa ~ Los Gatos (408) 354-5901

(408) 354-5901
100 S. Santa Cruz Ave.
Los Gatos, CA 95030

info@thespalosgatos.com

MAP/DIRECTIONS

Gift Cards

HOURS:
Mon - Fri: 9-9
Saturday: 9-6
Sunday: 9-5

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TERMS & CONDITIONS

website design by:
www.apollodesign.biz

website hosting:
Clifford Communications

Client Satisfaction Survey

Did you recently have a
Spa Service with us?

Your feedback is very important so we can update and refine our services and proceedures. Your input matters a great deal to us! Thank you.

The importance of these surveys.

Our mission is to create an environment where you can rest, relax and rejuvenate. Our commitment is to exceed your expectations every time you visit us.

We want to thank you for your feedback as it is vital to our serving you as best we can.

First Name	*
Last Name	*
Street Address	*

City	*
State	*
Zip code	*
	* Required Field

Service(s) you received:

When booking your appointment, was the experience: (select as many as apply)

Friendly
Helpful
Unpleasant
Rushed
Efficient

When entering The Spa, were you greeted with a friendly welcome and smile?

Yes No

Was your service:

Below Expectation
Satisfactory
Exceeded Expectation
Other

Did your therapist suggest products to continue your spa regimen at home?

Yes No

Was the spa....

Comfortable and quiet	Yes No
Clean and well maintained	Yes No
Stocked with amenities	Yes No
Staff Friendly	Yes No

How likely are you to recommend your therapist to others?

Definitely
Somewhat
Not at all

Would you return?

Definitely
Possibly
Never

What is your age group?

< 30
30-39
40-49
50-59
>60

When checking out from your service, was your guest coordinator: (select as many as apply)

Friendly
Helpful
Unpleasant
Rushed
Efficient
Exceeded Expectations
Rude
Knowledgeable

Suggestions, comments, or feedback:

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